See Many of Our Satisfied Customers!
This company is great and easy to work with. They have multiple time windows to work with when you need to schedule an appointment. My tech is Kolby, great guy and knows his stuff.
I have their maintenance package which is great. They send you reminders when your maintenance is due which is great because I forget.
All in all great company andgreat service!
I have their maintenance package which is great. They send you reminders when your maintenance is due which is great because I forget.
All in all great company andgreat service!
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As our A/C stopped suddenly, in AZ that’s an emergency. When I called Autumn Air, even though we had a scheduled appointment in two days, the representative insisted that she would dispatch a tech immediately, even though it was late in the day. Gilbert arrived shortly afterwards, made the necessary repair ( replaced a capacitor). As we were signing the paperwork, our second A/C blew a fuse. Gilbert diagnosed the problem & replaced the fuse.
These actions exemplified how Autumn Air treats their customers. I really can’t say enough about the wonderful service Autumn Air provides. Buying from them is one of the best decisions I have made.
These actions exemplified how Autumn Air treats their customers. I really can’t say enough about the wonderful service Autumn Air provides. Buying from them is one of the best decisions I have made.
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This place is great! I have been in my hime for 6 years and nearly every year there's an issue wither either our A/C or Heater. I've tried many companies, usually being charged for emergency calls.
We had an issue a few days ago and so I searched for another new company trying to find one that is polite over the phone and won't price gouge me while my family and I are suffering in the heat.
I called in and spoke with an extremely nice young lady only to find out later that she is the daughter of the owner and who the company was named after, Autumn. Autumn was very professional and did her best to answer as many questions as she could without ever making me feel like I was being a bother.
I learned that these guys are a 24/7 service and their rates are the same no matter the time of day. Super cool.
Kolby was my technician and he was very nice and professional. Not only did he offer to cleanup after himself, he even made it a point to wear disposable shoe covers over his boots anytime he was entering the house. Very classy. He diagnosed the issue swiftlyal had us back up and running within 30 mins (that included about 20 minutes of me distracting him). He answered all of my questions I had about our system. I am now much more educated about our system and will likely be making some upgrades soon.
Without a doubt, I recommend this company. 10 out of 10. Additionally, I fully endorse Kolby. Whatever you are paying him I suggest increasing it. It costs companies more to hire a new guy then it does to offer a raise especially cuz there's no guarantee they'll be good and no chance they'll be as good as him.
Contact saved. 😉
We had an issue a few days ago and so I searched for another new company trying to find one that is polite over the phone and won't price gouge me while my family and I are suffering in the heat.
I called in and spoke with an extremely nice young lady only to find out later that she is the daughter of the owner and who the company was named after, Autumn. Autumn was very professional and did her best to answer as many questions as she could without ever making me feel like I was being a bother.
I learned that these guys are a 24/7 service and their rates are the same no matter the time of day. Super cool.
Kolby was my technician and he was very nice and professional. Not only did he offer to cleanup after himself, he even made it a point to wear disposable shoe covers over his boots anytime he was entering the house. Very classy. He diagnosed the issue swiftlyal had us back up and running within 30 mins (that included about 20 minutes of me distracting him). He answered all of my questions I had about our system. I am now much more educated about our system and will likely be making some upgrades soon.
Without a doubt, I recommend this company. 10 out of 10. Additionally, I fully endorse Kolby. Whatever you are paying him I suggest increasing it. It costs companies more to hire a new guy then it does to offer a raise especially cuz there's no guarantee they'll be good and no chance they'll be as good as him.
Contact saved. 😉
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Last summer, I called Autumn Air today due to one of my a/c units going out. Kolby arrived a couple hours after my call and showed me what had happened to my 20 year old system and i agreed to have them replace the unit. The turnaround to getting the new unit was 1 1/2 days but fortunately we had a second unit that helped keep the house comfortable. They have always been very responsive and professional. I recommend Autumn Air.
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I absolutely love our company and everything that goes into it. Our customers are incredible, our technicians are professional and dedicated, our installers are diligent and hard working, and our office staff is courteous and genuinely cares about the customer 100% of the time. working here is truly one of the most fulfilling things, It warms my heart to read all the amazing reviews and I hope to continue serving the valley with amazing and genuine service!!
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Our technician Frank was quick to reach out and let us know when he would arrive. He was able to get here and diagnose our problem immediately. The repair was done and came in under the quoted price. Really appreciate the level of communication and professionalism shown. We will definitely be using Autumn Air again!
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