Reviews

Excellent/reliable service as always from our tech, Taylor. I've had the premium maintenance plan with autumn air for 5 years now. They never disappoint. Zone control motor went out in our master bedroom on July 29th. They came the same day and resolved the issue, so we could sleep comfortably until the replacement part comes in. 10/10. Highly recommend

First time using Autumn Air and was very impressed by how everything was handled from the beginning. Our air was blowing warm at about 8am in the morning and with a 3 year old, I couldn’t wait long for someone to come out. Called around 815am and they were at the house very quickly checking everything out. The tech that came told me the pipe froze and immediately knew what was wrong. We have an older home, so the handler was also older. He showed me where to find the filter and to make sure it was cleaned monthly to avoid this again in the future. Our air was back to blowing cold air thank god! He did give me some advice on looking into a newer system, no pressure at all! We scheduled for a future appointment for a follow up. Love them! Highly recommended!

This company is great! I’ve been with them for a few years now and they are professional and well priced. The office staff and the repair men are fantastic! I recommend them to everyone who’s needs AC work done. They’re the best! Frank was polite, professional, efficient and explained everything he was doing. Well done! Thank you Frank!

I’ve been using Autumn Air for over 10 years. First it was repairs and maintenance of the central air and eventually a replacement unit. All of the techs I have met are fantastic. The office staff are friendly and accommodating. Prices seem reasonable. I returned from a trip yesterday and my AC wouldn’t start. Called them at 8pm and they apologized that they couldn’t get there before 10pm-which I didn’t expect. They were at my place the next morning and my unit was up and running shortly afterwards.

We have been having issues with our AC that is only 2 years old. After going through two other companies wasting our time and money and our ac completely breaking. I found Autumn air heating & cooling. We were impressed by their service!! Taylor, the tech who came out was timely, professional and knowledgeable. He knew right away, after describing our issue, what the problem was and he literally had our ac up and running with in 30 mins. Very impressed! Highly recommend

I contacted Autumn Air Heating & Cooling to repair a broken heater in my home. I was incredibly amazed at their level of service, as they were efficient in getting the job done. They had quality parts and all the necessary tools to get it done correctly. The technicians helped answer all my questions with patience and care. Overall, I felt that I received excellent service and would highly recommend them to anyone in need of heating repair services in the Avondale area. Their work is top-notch. I am beyond pleased with their services, not only have they quickly fixed my problem but also provided education on ways to maintain my heating system properly. Highly recommended!

It is hard to find honest people now a days. But let me tell you about autumn air, this is the most honest company I have ever had to deal with. They always come out the same day and even show up earlier than the scheduled time. BIG SHOUT OUT TO COLBY, TAYLOR AND FRANK!! It is always a pleasure to see and speak to these gentleman!! I recomed this company to everyone I know and you should do the same.

First time using Autumn Air and very pleased. Called at 7am and my A/C was up and working by 10:30am. The tech was Taylor and he was fantastic, right on time and very helpful. He completely took care of issue and had cool air flowing. I was impressed with his friendliness, knowledge and fast professional work. Autumn Air and Taylor are now my go to for A/C work.

We have been using Autumn Air Heating and Cooling for several years now at two different residences. We had Frank the first time and have requested him every time since. They are very professional, and Frank is an excellent technician. He’s a true professional, very knowledgeable, polite, and great at his job. We get two maintenance services every year, then call for any unexpected repairs, which luckily has only been once. They are very responsive, even in the middle of the summer. We feel confident that they will always do a great job with our AC units and we will continue to use them! Highly recommend Autumn Air Heating and Cooling!

Autumn is a top-tier, locally owned shop that just does things right. Honest, friendly, really solid communication from front-end to Owner. Mike came out and was super friendly and informative. Gave honest feedback and showed me pictures of what I couldn’t see- and best of all, wasn’t pushy. Whoever you’re with now as your service provider- fire them. Hire Autumn.

Frank the technician came out quickly to my home in 111 degree heat to fix the air conditioning unit that failed overnight. He diagnosed and fixed the problem within 10 minutes and got me up and running. It has been my experience over the years that many times an air conditioning repair company will use the opportunity of repairing a unit, to immediately recommend replacing the AC . That did not happen in this case even though the unit was approaching the end of its estimated life. Great company to work with that I wholeheartedly recommend! They do what they say they are going to do.

AC quit at 9 pm last night, I called Autumn the next day at 8:30 am. They had someone at my house by 1:20 pm and he worked until 4:10 pm to find and fix the problem. It was 113 today and got to be 93 degrees in my house. The service plan and warranty I have with them paid for itself today. Taylor was cool under pressure and never let on that he was frustrated with all the troubleshooting he had to do. I am very pleased with this company!

The best company in Avondale, AZ. From the time we called we were treated like a friend of family. It was after hours 9:30 pm and we were without a/c for 2 hours. The technician arrived less than an hour after we called. Frank was exceptional. He was very pleasant and professional . He immediately got to work and explained everything he was doing while determining where the problem was. He went into the attic and took photos of the pipe that needed unclogging and made sure we were clear on the repair and the cost before he started . He took care of it quickly and also replaced a capacitor on the unit outside . He was knowledgeable and confident in his approach and super helpful and quickly took care of all of our needs . I can't imagine what a different company might have charged us but the fee was very affordable and again the service provided was exceptional. If you need any air conditioning services choose Autum Air they are the best . Thank you Frank for a great job.

Taylor has been supporting our service for the past 2.5 years and has been fantastic! Always professional, on time, and helpful with various questions we may have. The company has been very responsive and supportive since I became a customer many years ago and when I upgraded my unit with them in 2021.

Autumn Air staff members are top notch. It is amazing to me to see technicians working through night and day, making so sure that the services are complete with their expertise and keeping folks up to date as services move along. Frank is special to us because of his outstanding care and whenever he comes to my home.