Reviews

Our technician Frank arrived on time.He is very professionsl and has a good command of his job. He is very friendly, so we recommend him for your AC work.

Autumn Air came out to inspect my unit and clean the condenser coil. Scheduling was easy by phone, two-hour (not four) arrival window was set, reminders texted to me. Taylor showed up on time and explained the 20-point inspection process when asked, then started work on the roof unit. He also examined the evaporator coil and the filters inside the house. While in the unit, Taylor put a rod back in place to prevent some lid sagging and to correct a small fan wobble that I had mentioned. We later discussed any need for a surge protector or hard start kit for the unit and he honestly discouraged both. Once done, Taylor promptly emailed some photos, a five-page system check-up report with stats (blower motor, freon, condenser, etc.), a duct static pressure form and helpful chart, and the invoice. Overall, the experience was productive, informative, and affordable. Taylor, himself, was polite, professional, transparent, truthful, and listened to the customer. I've no reason to not recommend Autumn Air and would use them again.

Gilbert was great. Very knowledgeable and personable. He answered any questions and explained situation as well as what to expect in the future.

I really appreciate how quickly Autumn Air responded to my service request. Taylor was very professional and kind, he figured out the issue right away and handled the diagnostics efficiently. The problem was fixed without any hassle. Great service and fast turnaround, thank you so much!

I absolutely love our company and everything that goes into it. Our customers are incredible, our technicians are professional and dedicated, our installers are diligent and hard working, and our office staff is courteous and genuinely cares about the customer 100% of the time. working here is truly one of the most fulfilling things, It warms my heart to read all the amazing reviews and I hope to continue serving the valley with amazing and genuine service!!

Kolby is amazing! He’s extremely patient, professional and most of all very kind. He took the time to explain the condition of the my father’s AC unit in addition to discussing the options available. Everyone at a
Autumn Air Heating & Cooling treats their clients like family. We can’t imagine using anyone else but Autumn Air. Thank you Kolby for delivering such great customer service!

Cole by with Autumn Air provided wonderful service. He arrived early and began work immediately. Serviced our equipment annd Explained in layman’s terms the answers to all questions. Would certainly use their services again.

Frank and his partner were great. I’m so glad I opted for the routine service. It gives me such peace of mind!!

Tech Adam showed up in a timely manner, was professionally dressed, and explained the services he was doing for maintenance. Great job!

The technician showed up early, which was appreciated, and he was very knowledgeable. He came up with a solution to our AC problem and was very reasonably priced.

Our service technician, Gilbert, was exceptional! Every interaction we’ve had with him has been positive. Gilbert is respectful, helpful, and professional. Thank you, Gilbert, for your outstanding service.

Frank from Autumn Air fix my air conditioner again. I have an old system and every time it has gone out Frank comes out and services the unit. He is spot on with his diagnostics and communicates effectively. I would highly recommend Autumn to any customer looking for a competent, customer focused company. Their staff is knowledgeable, competent and understand how to treat a customer.

Fast professional service from The Time i called and repair was compleated , The Tech took his time to explain our HVAC needs for the future to me and my wife in laymans terms . Thank You We will use This Company Defintely when needed.

Service techs were courteous and went about their business in a professional but friendly manner. At the conclusion of service call, they provided clear verbal explanation of service performed and followed that up with written documentation. I am satisfied with my choice of HVAC service company.

Same day service which I never expected. The serviceman, Colby was extremely knowledgeable and professional. I felt confident with his recommendations, and trust his skills. I highly recommend this company.
Second visit by Taylor. Again, consistent excellent service. Taylor is.friendly and professional. I have peace of mind that my system is in good hands.