Reviews

Adam did a great job! He’s New to the company, but did his job like an old pro..
Nice gentleman, as well.

Gilbert came in and fixed our upstairs unit within 20 minutes. He was very respectful and didn’t try to push us into buying a whole new unit. We would love it if Gilbert could be our go to guy going forward. Highly recommend!

Autumn Air, Jason, and Gilbert were great. We needed a new HVAC unit and they made the process so easy. They were patient with us and kept us well informed on what was taking place. I’d definitely recommend!

Our air was coming out warm air. Called Autumn Air within 1 hour Gilbert was here and gone. Very professional, friendly and informative. Luckily just needed a compressor. Thanks Gilbert really appreciate your service!!

Our technician Frank arrived on time.He is very professionsl and has a good command of his job. He is very friendly, so we recommend him for your AC work.

As our A/C stopped suddenly, in AZ that’s an emergency. When I called Autumn Air, even though we had a scheduled appointment in two days, the representative insisted that she would dispatch a tech immediately, even though it was late in the day. Gilbert arrived shortly afterwards, made the necessary repair ( replaced a capacitor). As we were signing the paperwork, our second A/C blew a fuse. Gilbert diagnosed the problem & replaced the fuse.
These actions exemplified how Autumn Air treats their customers. I really can’t say enough about the wonderful service Autumn Air provides. Buying from them is one of the best decisions I have made.

This was an amazing experience from start to finish! I called at 11am just to see about having someone come check out my unit and within an hour and a half my a/c was back up and running blowing strong!
Super big thanks to Kolby for his amazing work and his impeccable customer service. Kolby was beyond informative and helpful for future issues that may come up.
Thanks for your service today and the service you dedicated to the country during your time in the military!!

Kolby is amazing! He’s extremely patient, professional and most of all very kind. He took the time to explain the condition of the my father’s AC unit in addition to discussing the options available. Everyone at a
Autumn Air Heating & Cooling treats their clients like family. We can’t imagine using anyone else but Autumn Air. Thank you Kolby for delivering such great customer service!

Taylor did a wonderful job explaining what my options were re: a new central air installation. He's very knowledgeable and was willing to answer questions and provide clarification w/o judgement or pressure. Super friendly and great to work with.

Cole by with Autumn Air provided wonderful service. He arrived early and began work immediately. Serviced our equipment annd Explained in layman’s terms the answers to all questions. Would certainly use their services again.

Our technician Frank was quick to reach out and let us know when he would arrive. He was able to get here and diagnose our problem immediately. The repair was done and came in under the quoted price. Really appreciate the level of communication and professionalism shown. We will definitely be using Autumn Air again!

Our service technician, Gilbert, was exceptional! Every interaction we’ve had with him has been positive. Gilbert is respectful, helpful, and professional. Thank you, Gilbert, for your outstanding service.

Best service hands down I have ever had. Tech Frank was amazing and thank you to everyone who help us get our ac fixed the same day as the weather is getting warmer. I will never use anyone else again and we will be recommending you to everyone else who is looking for ac work to be done. Thank you again

The Donaldson’s

Great service, both setting up the appt. Great communication before the appt and Frank was very professional and courteous when he arrived and throughout.

Last summer, I called Autumn Air today due to one of my a/c units going out. Kolby arrived a couple hours after my call and showed me what had happened to my 20 year old system and i agreed to have them replace the unit. The turnaround to getting the new unit was 1 1/2 days but fortunately we had a second unit that helped keep the house comfortable. They have always been very responsive and professional. I recommend Autumn Air.