Reviews

This company is great and easy to work with. They have multiple time windows to work with when you need to schedule an appointment. My tech is Kolby, great guy and knows his stuff.
I have their maintenance package which is great. They send you reminders when your maintenance is due which is great because I forget.
All in all great company andgreat service!

Same day service which I never expected. The serviceman, Colby was extremely knowledgeable and professional. I felt confident with his recommendations, and trust his skills. I highly recommend this company.
Second visit by Taylor. Again, consistent excellent service. Taylor is.friendly and professional. I have peace of mind that my system is in good hands.

The technician showed up early, which was appreciated, and he was very knowledgeable. He came up with a solution to our AC problem and was very reasonably priced.

Kolby is amazing! He’s extremely patient, professional and most of all very kind. He took the time to explain the condition of the my father’s AC unit in addition to discussing the options available. Everyone at a
Autumn Air Heating & Cooling treats their clients like family. We can’t imagine using anyone else but Autumn Air. Thank you Kolby for delivering such great customer service!

Autumn Air came out to inspect my unit and clean the condenser coil. Scheduling was easy by phone, two-hour (not four) arrival window was set, reminders texted to me. Taylor showed up on time and explained the 20-point inspection process when asked, then started work on the roof unit. He also examined the evaporator coil and the filters inside the house. While in the unit, Taylor put a rod back in place to prevent some lid sagging and to correct a small fan wobble that I had mentioned. We later discussed any need for a surge protector or hard start kit for the unit and he honestly discouraged both. Once done, Taylor promptly emailed some photos, a five-page system check-up report with stats (blower motor, freon, condenser, etc.), a duct static pressure form and helpful chart, and the invoice. Overall, the experience was productive, informative, and affordable. Taylor, himself, was polite, professional, transparent, truthful, and listened to the customer. I've no reason to not recommend Autumn Air and would use them again.

Great experience !! Called at 930pm on a friday night and dispatch was absolutely on point and handled everything with such care. Within 2 hours the tech had arrived at my house and was an absolutely personable and professional. You could tell he is extremely happy to be where he is and that showed. He was quick with his diagnostics and communicated very effectively. So much so I asked him about maintenance programs and ended paying for 2 years of maintenance on the spot because I absolutely will not use anyone after this great experience.

Autumn Air is the best! They are so responsive and easy to schedule with. Love the prepaid maintenance plan! Kolby was my tech and he was awesome

Autumn Air is the only HVAC company i trust... I've been a customer since 2018 and have always had great experiences with them. Their technicians answer my questions and helps me understand the condition of my system as well as items they're monitoring to ensure my HVAC system works well. The office staff is superb too!

Frank and Autumn AC were wonderful. Scheduling, constant communication, the AC service, everything. Frank was pleasant, knew his stuff, shared things about my rooftop AC unit that I didn't know, advised of future needs, and didn't try to upsell me. If I owned the place, I'd definitely buy a package from them (asked for the info b4 the service date). 10/10 Will have them back.

Great service, both setting up the appt. Great communication before the appt and Frank was very professional and courteous when he arrived and throughout.

Always a good experience with Autumn. They are thorough and have great workmanship. Frank is my technician and hes amazing, prompt, no pressure, detailed and takes before and after pics of his work. I Will continue using their services.

Taylor did a wonderful job explaining what my options were re: a new central air installation. He's very knowledgeable and was willing to answer questions and provide clarification w/o judgement or pressure. Super friendly and great to work with.

Service techs were courteous and went about their business in a professional but friendly manner. At the conclusion of service call, they provided clear verbal explanation of service performed and followed that up with written documentation. I am satisfied with my choice of HVAC service company.

Our technician Frank arrived on time.He is very professionsl and has a good command of his job. He is very friendly, so we recommend him for your AC work.

Gilbert from Autumn Air came out to do my routine maintenance and was great, on time and thorough. He explained everything and gave a detailed report about his inspection.